Hartwood Healthcare

Covid-19 Coronavirus

UPDATED 23/07/2021 

Please bear with us! Unfortunately, due to a combination of doctors, nurses, receptionists and other members of our team off sick or self-isolating at the moment, we are working under even more pressure than usual.  We are doing our best to keep everything running normally and we apologise if there are waits or delays, we will be doing our best to try to help you.

Here are some useful helpline phone numbers for those in need.
Patient update: Face masks to continue:
We would like to ask all visitors to the Health Centre to support us in continuing to wear masks and socially distance whilst in the building. There are two reasons for this. Firstly, we have a lot of vulnerable people who visit us for various treatments and despite immunisation they remain at risk from Covid infections. Secondly, we need you to help keep all our staff safe from infection as the requirement to self-isolate could put our staying open in jeopardy if enough staff are affected at one time. All our frontline staff are double-immunised and we will continue to wear masks and take precautions not to get infected and become infectious. We hope you will help us to continue to keep everyone safe by wearing a mask and social-distancing in the building.
Covid-19 Pandemic Can Be Stopped If At Least 70% People Wear Face Masks: Study
If you initially declined the COVID-19 vaccine but you have now changed your mind, you can still book an appointment to get your vaccine.
Visit nhs.uk to book today: nhs.uk/CovidVaccine

          If you initially declined the COVID-19 vaccine but you have now changed your mind, you can still book an appointment to get your vaccine. Visit nhs.uk to book today: nhs.uk/CovidVaccine                                              

The GP extraction has been delayed to 01/09/2021 to give patients time to consider if they want their data shared this way.

You can opt out using the NHS app or If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form to your GP practice. https://nhs-prod.global.ssl.fastly.net/.../type-1-opt-out...
If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can send the form by post or email to your GP practice or call 0300 3035678 for a form to be sent out to you.

A surgery update:

During the pandemic, the Practice has remained open and everyone has been very busy, trying to see all those patients who have requested medical advice and treatment. In addition to this, our GPs and staff have worked to provide a local Covid vaccination service.

Practices throughout our area have also worked with the hospitals to try to ease pressures on the hospital Emergency Departments.

 Now that the national lockdown is easing, we wish to reassure you that: -

 Our Practice remains open to and for our patients between normal opening hours (08.00- 18.30 hours);

 Those patients who are suffering from a long-term medical condition and require an annual review have not been forgotten. Our Practice has an up-to-date register of all such patients and our team will be contacting them in due course;

 If you require an appointment, then the most appropriate appointment will be offered and discussed with you. The appointment may be face-face, by telephone, e-mail or other.  Please remember that our Practice has to make every effort possible to ensure infection control and to protect your safety and that of the staff.  That is the reason for discussing all appointment requests.

 Our GPs and our staff are working hard to keep you safe by being involved with running your local vaccination programme. Please make sure you book an appointment when asked.

From all the team at Hartwood Healthcare Centre


From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

The NHS App which you can download from app stores
It may take more than a week for your identity to be checked and verified so you can use this service.
If you cannot access this online service, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.
The practice is not able to provide you with a letter that shows your COVID-19 vaccination status.
When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.
We want to reduce your exposure to the risk of COVID-19. PLEASE arrive for your appointment on time – NOT EARLY. A longer wait outside increases your risk of exposure to the virus.

Our doors maybe closed BUT WE ARE STILL OPEN! If you think you need to speak or see a doctor or nurse please phone the surgery as normal. If you need to be seen you will be given an appointment time and instructions.  Please follow.

A reminder that we're taking referrals for counselling those who are shielding until June 30th 2021. If you're interested, contact counselling@bristolmind.org.uk for a registration form. Please read the flyer for details about eligibility thanks again to our funders #mentalhealth

Bristol Mind

We would ask that all our patients wear a face covering/ face mask if possible. We understand some people are exempt from wearing a mask, but we would ideally like you to wear one for the short while you are in the Health Centre to keep us safe which keeps us up and running.

The Kent variant which has now been found in Bristol is easier to pass on than the original which is why we need to be so careful. Thankfully the vaccines probably still work OK against it.
Thank you for your understanding at this challenging time from the team at Hartwood Healthcare Centre. 😊

Thank you for you patience over this challenging time. From The Team Hartwood Healthcare.#HandsFaceSpace

If you need support and you're in the clinically extremely vulnerable, please click the link: https://www.gov.uk/coronavirus-shielding-support 

New guidelines. We are now in Lockdown. 

              Get Help during lockdown in BristolImage may contain: text that says "With another lockdown happening, please remember if you're struggling and you feel hopeless, you're not alone!! Can these helplines get shared far and wide for those who may need someone to talk to during this uncertain time? Samaritans 116 123 Anxiety UK 03444 775 774 Mind 0300 123 3393 Calm 0800 58 58 58 Crisis text line (text)85258 Child-line 0800 11 11 MENTALK" 

Useful links for support during Coronavirus:

 National Domestic Violence Helpline: 0808 2000 247


 NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.

 Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

 MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’.


 YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.


 Icon Babies cry: You can cope.


 SafeLives: Specific resources for domestic abuse and COVID.


 IRISi interventions:



For the latest updates on coronavirus please click on LATEST NEWS.

(Site updated 23/07/2021)
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